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I am extremely upset and angry with Avada product. I had a facial at Neroli spa and they used a hydrating mask.

I developed a major allergic reaction to the mask. Next day my skin got itchy and irritated and the following day I could not even recognize my self in mirror. My face was swollen, my eye lids got droopy and the entire face and neck were red, irritated and itchy. I ended up going to the urgent care and they prescribed steroids.

STEROIDS!!!!! Something that I definitely do want to take, but I had to. When I went back to the spa they figured that a new hydrating mask was used, that you only had it for 2 weeks. I specially told Esthetician first time that I had a sensitive skin.

Why the *** did she used a new product? I am definitely not going back. You have no idea what I went through and still not completely recovered.

It will take a week or more to be back to normal. It is a management responsibility to make sure that their esthetician test a new product.

Reason of review: Problem with delivery.

Location: 10902 N Port Washington Rd, Mequon, WI 53092, USA

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