Aveda - Horrible!!
After telling the instructor that I've had my hair highlighted multiple times and there is alot of blonde I want some low lights to break it up. Showed them a picture of the color and they didn't do low lights at all!
They did all over color. Not what I asked for! The poor girl doing it bless her heart she was as sweet as she could be and only doing what was told to her by her instructor. Once I got home to see that the color was almost black with no blonde at all, I called to see what could be done.
I was told to send a email. So I did with pictures. Lauren who was very rude said I was yelling well no I was balling my eyes out it was so bad! She asked when I could come in and the times she suggested are not times I could make it in.
I work two jobs and took off today to go in. She started screaming at me that these were students. I completely understand that but it was not her fault it was the instructor. She supposedly gave my Money back which will take days to receive and banned me!
Because I was unhappy? Because I was crying?
These are the pictures of what I asked for and what I got. Looks nothing like it!
Reason of review: Not as described/ advertised.
Location: 19241 David Memorial Dr, Shenandoah, TX 77385, USA
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