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Pissed Consumer Interviews ?

I found a very talented hair colorist but the salon only uses Aveda. I’ve given it a try for 6 months now and my hair has only gotten more dry and brittle. To remedy, the colorist suggested Aveda’s damage therapy line. The moment I started to use damage remedy intensive restructuring treatment my fingertips began to burn unbearably. Months before I gave their moisturizer for sensitive skin a try and it broke my entire face out for a week. Luckily, I realized the moisturizer was the cause right away and stopped using. Between the hair color, hair mask and face moisturizer they have all been an awful experience and now I have to give up a good hair stylist because the salon she works at uses these awful products.
I spent over $100 on their damage control shampoo and conditioner along with the leave in conditioner and style prep spray. Honestly, I am one who does not leave negative reviews on anything I purchase as I try to compliment retailers on what they do well. After using...
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Company wrote 0 public responses to the review from Jul 25.
#1312593
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SEVERE allergic reaction to Aveda All Sensitive Lotion
3 days ago I used Aveda All-Sensitive Lotion on my legs and elbows and have a HORRIBLE red, bumpy, swollen, seepy and itchy rash on only those areas where I applied this product. Wrote to Aveda Customer Service, no reply. This product is designed to be used as a facial...
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Company wrote 0 private or public responses to the review from Jul 10.
2.6
#1300444
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I would never go back to this Aveda, Bellevue Square, Bellevue Washington Store ever again! The manager called Mall Security on me when she disagreed and argued with me how their Hydrating Lotion was supposed to be used! I have to say the manager on duty I encountered...
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Company wrote 0 public responses to the review from Jul 09.
#1298736
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Aveda - What HAPPENED???

So I purchased the dry remedy shampoo and conditioner a few days ago so I decided to to try it,and it left this horrible film on my hair that left my hair feeling dirty?? And yes I rinsed very thoroughly!! I will be returning the products that’s aren’t cheap and probably will not give any other of there products a go. Not to mention the girl helping me was unknowledgeable about the products and kinda acted like she could care less. Bummed I was really hoping for a better product
Company wrote 0 public responses to the review from Jun 26.
#1289556
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Featured
Aveda - BAD RASH AND SWOLLEN EYES REACTION to lotion
Aveda - BAD RASH AND SWOLLEN EYES REACTION to lotion
Aveda - BAD RASH AND SWOLLEN EYES REACTION to lotion
Aveda - BAD RASH AND SWOLLEN EYES REACTION to lotion
I tried the hand relief lotion on my hands and arms and with in an hour starting itching. I must have touched my face and neck with the lotion on my hands as my face around my eyes started itching and small red bumps came up all over my neck. This happened on a Friday...
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Company wrote 0 private or public responses to the review from May 21.
Anonymous
Elizabeth

I wonder what year this was? I only ask because Aveda went through a major skin care line change a year to two years ago. Prior to that they had a number of great choices for ...

JellyDoll
JellyDoll

Just because YOU are allergic doesn't mean everyone is. Go to the doctor, get some prednisone. It's dirt cheap. Then buy some benadryl cream. You'll be fine.

1.0
I didn't like
  • Allergic reaction
  • I do not like any of the aveda products
#1260689
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Aveda - Horrible!!
Aveda - Horrible!!
After telling the instructor that I've had my hair highlighted multiple times and there is alot of blonde I want some low lights to break it up. Showed them a picture of the color and they didn't do low lights at all! They did all over color. Not what I asked for! The...
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Company wrote 0 private or public responses to the review from May 05.
Shenandoah, Texas
#1248846
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I wanted to try Aveda because I found out that they don't test on animals. I bought something, I believe it was called "Calm". I thought it would help with redness on my face. Instead it felt a little bit like a light acid. I returned it and my credit card was...
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Company wrote 0 private or public responses to the review from Mar 09.
2.3
I liked
  • Did refund one of my purchases quickly
I didn't like
  • Products
#1206618
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I returned a three care shampoo system INVATI ADVANCED SYSTEM because it smelled like medicated shampoo!! My husband thought it was terrible and so did I!! I returned it less than a week later (would have been sooner but was out of town for the weekend). The store...
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Company wrote 0 private or public responses to the review from Mar 01.
1.2
#1200706
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Aveda - Inaccurate points

Twice I called Aveda pure privilege, both person I spoke with gave inaccurate information. And they don’t seem so helpful and happy with their job. The points I earned on my purchases and Aveda promotions doesn’t add up with my total points. When I asked Sherrie she said I accumulated so much point that day of purchase. And where does it say you can only earn so much points. And then she put me on a long hold I just had to hang up because I knew she was doing it on purpose.
Company wrote 0 public responses to the review from Feb 08.
#1185566
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I have shopped with Aveda for decades. I recently placed a large online order, and was told that my credit card would not go through. Puzzling, since I had used it that day and it had less than $300 on it. Not wanted to follow up since the problem was obviously...
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Company wrote 0 public responses to the review from Jan 19.
#1172246
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